Telephonic communications – Audio message storage – retrieval – or synthesis
Patent
1986-02-24
1988-11-08
George, Keith E.
Telephonic communications
Audio message storage, retrieval, or synthesis
379 77, 379 88, 379104, 368 10, H04M 164, G04B 4700
Patent
active
047838000
ABSTRACT:
An interactive remote controlled scheduling system for enabling a caller at one end of a telephone line, or other channel, to automatically schedule an appointment with an electronic scheduling machine at a receiving end in the absence of human intervention at the receiving end. Upon the caller dialing and reaching the electronic scheduler, a sequential series of interactive audible instruction messages are received to initially instruct the caller to dial back the day desired for appointment, and in reply to receive back from the electronic scheduler, a subschedule of the times available for appointment on this day as an audible announcement. The caller is then instructed to dial back a desired time-of-day from those announced as available, and this dialed time is received and automatically entered into the electronic scheduler to complete the appointment. Additionally, the caller can be instructed to dial other numbers, and in reply, to receive back any audible messages that have been stored for the caller at the receiving end. In an alternative system, the caller merely obtains a schedule or subschedule of available times upon dialing the number of the electronic scheduler and subsequently dialing the day of interest.
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