System and method for multi-modal monitoring of a network

Details System and method for multi-modal monitoring of a network System and method for multi-modal monitoring of a network

2007-04-11

2011-11-22

Patel, Hemant (Department: 2614)

Telecommunications

Radiotelephone system

Zoned or cellular telephone system

C370S216000, C370S241000, C379S001010, C379S026010, C379S201010, C455S424000, C455S425000, C709S202000, C709S203000, C709S244000

Reexamination Certificate

active

08064899

ABSTRACT:
A system and method for network monitoring are disclosed. In one embodiment, a network monitoring method includes determining that a caller can receive audible information via a first access device and graphical information via a second access device. The method also includes converting a request communicated by the caller via the first access device to a directive for a network management engine to retrieve network management information related to at least one monitored network device. The method also includes translating a first portion of the network management information to a first format for communication to the first access device and translating a second portion of the network management information to a second format for communication to the second access device.

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