Performance optimization

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis

Reexamination Certificate

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Details

C705S007390

Reexamination Certificate

active

08086482

ABSTRACT:
In embodiments, the present invention relates to methods and systems for monitoring performance of employees, contractors and other agents employed to perform tasks on behalf of a company, business organization or other entity. In an embodiment, the present invention involves defining performance metrics that relate to achievement values. The achievement values are associated with defined performance levels. Performance statistics that relate to an agents performance are collected and compared to the achievement values to characterize an agent's performance within one of the performance levels. The performance level achieved by an agent and the compensation of the agent are graphically displayed, and in some embodiments used to determine compensation adjustments.

REFERENCES:
patent: 7707052 (2010-04-01), Kuhn et al.
patent: 2004/0138944 (2004-07-01), Whitacre et al.
patent: 2004/0210475 (2004-10-01), Starnes et al.
patent: 2006/0149646 (2006-07-01), Foote
patent: 2006/0233349 (2006-10-01), Cooper
Barry Gerhart George T. Milkovich, “Organizational Differences in Managerial Compensation and Financial Performance”, Academy of Management Journal; Dec. 1990; 33, 4; p. 663.

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