Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Electronic shopping
Reexamination Certificate
2005-08-30
2010-10-05
Garg, Yogesh C (Department: 3625)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Electronic shopping
C705S014270, C705S027200, C705S072000
Reexamination Certificate
active
07809608
ABSTRACT:
A system and method is disclosed for preventing termination of an on-line transaction. In the system, a communication session between an Internet web site and a user terminal over a communication network is provided and a transaction initiating module receives a request from a user of the user terminal to initiate an on-line transaction. A signal receiving module receives a signal after the user attempts to terminate the communication session and prior to the user completing the on-line transaction, and a notification providing module provides a notification to the user after the signal is received.
REFERENCES:
patent: 6601057 (2003-07-01), Underwood et al.
patent: 6965871 (2005-11-01), Szabo et al.
patent: 2001/0053998 (2001-12-01), Kohda et al.
patent: 2001/0056405 (2001-12-01), Muyres et al.
patent: 2002/0055878 (2002-05-01), Burton et al.
patent: 2002/0062245 (2002-05-01), Niu et al.
patent: 2002/0072980 (2002-06-01), Dutta
patent: 2002/0077929 (2002-06-01), Knorr et al.
patent: 2002/0128925 (2002-09-01), Angeles
patent: 2002/0165732 (2002-11-01), Ezzeddine et al.
patent: 2002/0186255 (2002-12-01), Shafron et al.
patent: 2003/0005046 (2003-01-01), Kavanagh et al.
patent: 2003/0053615 (2003-03-01), Anderson et al.
patent: 2003/0065577 (2003-04-01), Haynes et al.
patent: 2003/0140140 (2003-07-01), Lahtinen
patent: 2003/0144925 (2003-07-01), Greenberg
patent: 2003/0158816 (2003-08-01), Rouse
patent: 2004/0098747 (2004-05-01), Kay et al.
patent: 2005/0120221 (2005-06-01), Arnold et al.
patent: 2005/0165616 (2005-07-01), Ellis et al.
patent: 2008/0109373 (2008-05-01), Eubanks
patent: 2001-243178 (2001-09-01), None
patent: WO 02/37384 (2002-05-01), None
Cotlier, “Adieu to Abandoned Carts,”Catalog Age, [Online] vol. 18, No. 11, Oct. 2001, pp. 39-42, XP002984546.
YOUResponse: Internet Archive Wayback Machiine, www.archive.org; www.youresponse.com; Feb. 21, 2001, Apr. 1, 2001, 8 pgs.
YOUResponse: “Businesses Look to Help in Monitoring Shopping Cart Abandonment; YOUResponse . . . to offer support,” PR Newswire, Jan. 25, 2001, Proquest ID #67284048, 3 pgs.
Maravilla, “The Case of the Abandoned Shopping Carts,” PowerHomeBiz.com, vol. 13, pp. 1-3.
Kemp et al., “Customer Still Doesn't Come First,”Internet Week, Sep. 29, 2000, pp. 1-3.
Robinson, “The Customer Service Ticking Clock,” CRM Daily, May 7, 2002, pp. 1-4.
“Abandoned Shopping Carts,” support.sales.cart.com, p. 1.
Whitman, “Increase Sales and Avoid Abandoned Shopping Carts,”Microsoft bCentral, pp. 1-3.
Bayan, “Prevent Online Purchase Failures,”News Center, The Write Edge, Apr. 2000, pp. 1-4.
“Shopping Carts Litter Internet,”Silicon Valley/San Jose Business Journal, Nov. 8, 2000, pp. 1-2.
European Search Report for EP 0475792 dated Jan. 30, 2008.
International Search Report for PCT/US2004/15840 mailed on Jan. 27, 2005.
International Search Report for PCT/US2005/40760 mailed on Jan. 4, 2007.
Written Opinion for PCT/US2004/15840 mailed on Jan. 27, 2005.
Written Opinion for PCT/US2005/40760 mailed on Jan. 4, 2007.
Office Action for Chinese Application 200480026363.7, issued Aug. 21, 2009, with English translation.
Communication for EP Application 04 752 792.4, mailed Nov. 25, 2009.
Second Office Action on Chinese Application 200480026363.7, mailed Mar. 18, 2010 (English translation included).
Office Action on Japanese Application 2006-521815, mailed May 20, 2010 (with English translation).
LandOfFree
System and method to prevent termination of on-line... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with System and method to prevent termination of on-line..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and System and method to prevent termination of on-line... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-4226988