Integrated service management system

Electrical computers and digital processing systems: multicomput – Distributed data processing

Reexamination Certificate

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Reexamination Certificate

active

07617271

ABSTRACT:
The present invention provides techniques for creation, operation and management of network-based storage services. Specific embodiments provide improved efficiency of the service management tasks used for designing, operating and accounting the robust and profitable network services, for example. In representative embodiments, techniques for constructing integrated network and storage services are provided. In a specific embodiment, the service comprises of three major service components: virtual private networks (VPN), application servers and storage area networks (SAN). Each of these service components has its own customer identification information, such as VPN identifier for VPN services, process identifier for application servers and logical unit number (LUN) for storage devices.

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Do-Hyeon Kim, et al., “Design and implementation of network management systems for integrated management of LANS and WANS”, International Journal of Network Management. May-Jun. 2000, pp. 135-143, vol. 10, issue 3. John Wiley & Sons, Ltd.
Michael A. Bauer, et al., “An Integrated Distributed Systems Management Architecture”, IBM Centre for Advanced Studies Conference—Proceedings of the 1993 conference of the Centre for Advanced Studies on Collaborative research: software engineering—vol. 1. 1993, pp. 27-40, vol. 1. IBM Centre for Advances Studies Conference, Toronto, Canada.
Garth A. Gibson, et al., “Network Attached Storage Architecture—In our increasingly Internet- dependent business and computing environment, network storage is the computer”, Communications of the ACM. Nov. 2000, pp. 37-45, vol. 43, No. 11.

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