Authenticating a caller before providing the caller with...

Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition

Reexamination Certificate

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C379S088030, C379S088040, C379S088190, C379S088210, C379S093030, C379S142050

Reexamination Certificate

active

07489766

ABSTRACT:
In one embodiment, a system authenticates a caller before providing the caller with access to one or more secured resources. Identification and verification data is stored during system enrollment of known persons. A processing system, in a current call initiated by a caller and prior to identification of the caller, receives voice-based information for the caller including a digital representation of a telephone number spoken by the caller in the current call, the received information including voice-based identification information and voice-based verification information for the caller. The processing system automatically compares the received identification information and the received verification information for the caller with the stored identification and verification data for known persons, respectively, to uniquely identify and verify the identity of the caller as a particular known person. The processing system authenticates the caller for access to the one or more secured resources in response.

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