Method and apparatus for automated billing and crediting of...

Details Method and apparatus for automated billing and crediting of... Method and apparatus for automated billing and crediting of...

2005-07-11

2009-10-27

Tieu, Binh K (Department: 2614)

Telephonic communications

With usage measurement

Call charge metering or monitoring

C379S265010, C379S265030

Reexamination Certificate

active

07609825

ABSTRACT:
An account management system (100) is coupled to a service center (101) serving a number of customers (108). The account management system has a communications interface (110), a memory (104), and a controller (102). The controller is programmed to monitor (202) service outages of the service center, detect (204) a service outage, identify (206) one or more customers affected by the service outage, and assign (208) a credit to each of the affected one or more customers.

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patent: PA02010673 (2004-07-01), None
patent: WO 03010951 (2003-02-01), None

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