Method and system for diagnosing, collecting information and...

Details Method and system for diagnosing, collecting information and... Method and system for diagnosing, collecting information and...

2006-10-10

2008-11-04

Nguyen, Quang N. (Department: 2141)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

C709S203000, C709S217000, C709S244000, C709S246000

Reexamination Certificate

active

07447770

ABSTRACT:
A monitoring system, method, and computer-program product tracks events and device states in a device and sends those events and states to a remote central service center using an Internet access module. The remote central service center monitors the received events and states for errors or warnings. The monitoring software (e.g., a dynamic link library) supports multiple data formats and multiple protocols to more effectively communicate the event and state information.

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