Automated service change recommendations for wireless...

Details Automated service change recommendations for wireless... Automated service change recommendations for wireless...

2003-11-13

2008-09-02

Taylor, Barry W (Department: 2617)

Multiplex communications

Data flow congestion prevention or control

Flow control of data transmission through a network

C370S259000, C455S405000, C455S406000, C455S407000, C455S408000

Reexamination Certificate

active

07420920

ABSTRACT:
A method of automatically suggesting service changes for a wireless communications network subscriber is provided. The method includes compiling a record of services used by the subscriber during a time period, determining one or more subscriber usage metrics, comparing the subscriber usage metrics to one or more thresholds, detecting a trigger condition including one or more of the usage metrics exceeding one or more of the thresholds, generating a service change suggestion, and informing the subscriber automatically of the suggested service change using the wireless communications network.

REFERENCES:
patent: 6125173 (2000-09-01), Jagadish et al.
patent: 6301471 (2001-10-01), Dahm et al.
patent: 6356628 (2002-03-01), Burke et al.
patent: 6606377 (2003-08-01), Ruckart et al.
patent: 7167699 (2007-01-01), Kretsinger
patent: 7280818 (2007-10-01), Clayton

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