Techniques for load distribution processing for call centers...

Electrical computers and digital processing systems: multicomput – Distributed data processing – Client/server

Reexamination Certificate

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Details

C709S223000, C709S226000, C709S229000

Reexamination Certificate

active

07117244

ABSTRACT:
A system of networked computers is disclosed having a number of servers and a number of clients. The clients are each provided with access to server selector service and the servers are each provided with access to a server reporter service. The server selector service is operable to obtain server processing load information from the server reporter service. The server selector service is responsive to a client activation request for a software task designated for server execution to select two or more servers to interrogate for server processing load information and designate one of the servers to execute the software task based on the server processing load information obtained by this interrogation.

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