Method of transition between wireless voice and data...

Details Method of transition between wireless voice and data... Method of transition between wireless voice and data...

2006-02-07

2006-02-07

Feild, Joseph (Department: 2681)

Telecommunications

Radiotelephone system

Zoned or cellular telephone system

C455S445000, C455S456100, C455S411000, C455S457000, C370S352000, C701S211000, C701S208000, C701S209000, C340S988000, C340S995190

Reexamination Certificate

active

06996397

ABSTRACT:
The invention provides a method of transitioning between voice and data communications with a mobile vehicle. A switch-to-voice command signal is sent from a call center modem pool to the mobile vehicle, and a vehicle switch-to-voice acknowledgement signal is received at the call center. A call from the call center modem pool is switched to a call center advisor in response to the vehicle switch-to-voice acknowledgement signal.

REFERENCES:
patent: 5533019 (1996-07-01), Jayapalan
patent: 5734981 (1998-03-01), Kennedy et al.
patent: 5799249 (1998-08-01), Kennedy et al.
patent: 6301480 (2001-10-01), Kennedy et al.
patent: 6535743 (2003-03-01), Kennedy et al.
patent: 2003/0125048 (2003-07-01), Lockhart

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