Method for knowledge management

Data processing: artificial intelligence – Knowledge processing system

Reexamination Certificate

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Reexamination Certificate

active

07003502

ABSTRACT:
A method of enabling a knowledge management community. A community is originated based on a vision of values and benefits that can be realized from the organized sharing of knowledge within a common group of people. The group is defined based on subject matter, interest, geography, or any other category. Based on the vision of a community, an initial definition of the community is created, including a community charter. Based on the community charter, the community is designed. The design of the community includes creating a matrix showing processes performed by members of the community and the outcomes of these processes, developing knowledge maps that show the knowledge used and created in performing processes, and defining metrics to measure the benefit derived from the sharing of knowledge within the community.

REFERENCES:
patent: 5788508 (1998-08-01), Lee et al.
Jurgen Vanhoenacker, Prof. Dr. Anthony Bryant, Prof. Dr. Guido Dedene, Creating a Knowledge Management Architecture for Business Process Change, ACM, 1999.
Teams or Communities? Organizational Sturctures for Knowledge Management, Carlos Ferran-Urdaneta, ACM, 1999.
Communities of Practice Learning as a Social System, Etienne Wenger, “System Thinker,” Jun. 1998.
Communities of Practice Two Types of CoPs, Fred Nickols, 2000.

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