Open architecture for a voice user interface

Details Open architecture for a voice user interface Open architecture for a voice user interface

2006-03-21

2006-03-21

McFadden, Susan (Department: 2655)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Application

C704S270000, C379S088010

Reexamination Certificate

active

07016847

ABSTRACT:
A system and method for processing voice requests from a user for accessing information on a computerized network and delivering information from a script server and an audio server in the network in audio format. A voice user interface subsystem includes: a dialog engine that is operable to interpret requests from users from the user input, communicate the requests to the script server and the audio server, and receive information from the script server and the audio server; a media telephony services (MTS) server, wherein the MTS server is operable to receive user input via a telephony system, and to transfer the user input to the dialog engine; and a broker coupled between the dialog engine and the MTS server. The broker establishes a session between the MTS server and the dialog engine and controls telephony functions with the telephony system.

REFERENCES:
patent: 6363411 (2002-03-01), Dugan et al.
patent: 6510417 (2003-01-01), Woods et al.
patent: 6768788 (2004-07-01), Langseth et al.
patent: 2002/0010736 (2002-01-01), Marques et al.
patent: 2002/0019828 (2002-02-01), Mortl

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