Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring
Reexamination Certificate
2005-07-05
2005-07-05
Dharia, Rupal (Department: 2141)
Electrical computers and digital processing systems: multicomput
Computer network managing
Computer network monitoring
C709S238000, C709S206000
Reexamination Certificate
active
06915342
ABSTRACT:
A method and system for monitoring a business office appliance by a remote service center using logs that are transferred to the remote service center. When the service center analyzes the data in the logs, it can detect warning messages or error messages from application software controlling the monitored appliances and remotely diagnose or fix those monitored appliances.
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Baugh April L
Dharia Rupal
Oblon & Spivak, McClelland, Maier & Neustadt P.C.
Ricoh Company Limited
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