Method and system for maintaining the business office...

Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring

Reexamination Certificate

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

C709S238000, C709S206000

Reexamination Certificate

active

06915342

ABSTRACT:
A method and system for monitoring a business office appliance by a remote service center using logs that are transferred to the remote service center. When the service center analyzes the data in the logs, it can detect warning messages or error messages from application software controlling the monitored appliances and remotely diagnose or fix those monitored appliances.

REFERENCES:
patent: 5119377 (1992-06-01), Cobb et al.
patent: 5819094 (1998-10-01), Sato et al.
patent: 5819110 (1998-10-01), Motoyama
patent: 5887216 (1999-03-01), Motoyama
patent: 5908493 (1999-06-01), Krymsky
patent: 6003070 (1999-12-01), Frantz
patent: 6085196 (2000-07-01), Motoyama et al.
patent: 6108688 (2000-08-01), Nielsen
patent: 6167448 (2000-12-01), Hemphill et al.
patent: 6208956 (2001-03-01), Motoyama
patent: 6263488 (2001-07-01), Fortin et al.
patent: 6279015 (2001-08-01), Fong et al.
patent: 6317848 (2001-11-01), Sorens et al.
patent: 6330628 (2001-12-01), Motoyama
patent: 6430613 (2002-08-01), Brunet et al.
patent: 6457038 (2002-09-01), Defosse
patent: 6510454 (2003-01-01), Walukiewicz
patent: 6510466 (2003-01-01), Cox et al.
patent: 6581092 (2003-06-01), Motoyama et al.
patent: 6631247 (2003-10-01), Motoyama et al.
patent: 2-172348 (1990-07-01), None
U.S. Appl. No. 09/453,877, filed Feb. 4, 2000, Motoyama.
U.S. Appl. No. 10/830,064, filed Apr. 23, 2004, Motoyama et al.
U.S. Appl. No. 10/831,187, filed Apr. 26, 2004, Motoyama et al.
U.S. Appl. No. 08/738,659, filed Oct. 30, 1996, Pending.
U.S. Appl. No. 08/738,461, filed Oct. 30, 1996, Pending.
U.S. Appl. No. 08/883,492, filed Jun. 26, 1997, Pending.
U.S. Appl. No. 09/108,705, filed Jul. 1, 1998, Pending.
U.S. Appl. No. 09/107,989, filed Jul. 1, 1998, Pending.
U.S. Appl. No. 09/192,583, filed Nov. 17, 1998, Pending.
U.S. Appl. No. 09/311,148, filed May 13, 1999, Pending.
U.S. Appl. No. 09/408,443, filed Sep. 29, 1999, Pending.
U.S. Appl. No. 09/407,769, filed Sep. 29, 1999, Pending.
U.S. Appl. No. 09/393,677, filed Sep. 10, 1999, Pending.
U.S. Appl. No. 09/440,692, filed Nov. 16, 1999, Pending.
U.S. Appl. No. 09/440,647, filed Nov. 16, 1999, Pending.
U.S. Appl. No. 09/440,646, filed Nov. 16, 1999, Pending.
U.S. Appl. No. 09/440,693, filed Nov. 16, 1999, Pending.
U.S. Appl. No. 09/440,645, filed Nov. 16, 1999, Pending.
U.S. Appl. No. 09/457,669, filed Dec. 9, 1999, Pending.
U.S. Appl. No. 09/453,877, filed Feb. 4, 2000, Pending.
U.S. Appl. No. 10/167,497, filed Jun. 13, 2002, Pending.

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Method and system for maintaining the business office... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Method and system for maintaining the business office..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method and system for maintaining the business office... will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-3433975

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.