Methods, apparatus and data structures for providing a...

Data processing: database and file management or data structures – Database design – Data structure types

Reexamination Certificate

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C707S793000

Reexamination Certificate

active

06950827

ABSTRACT:
Methods and apparatus for analyzing tasks performed by computer users by (i) gathering usage data, (ii) converting logged usage data into a uniform format, (iii) determining or defining task boundaries, and (iv) determining a task analysis model by “clustering” similar tasks together. The task analysis model may be used to (i) help users complete a task (such help, for example, may be in the form of a gratuitous help function), and/or (ii) to target marketing information to users based on user inputs and the task analysis model. The present invention also provides a uniform semantic network for representing different types of objects in a uniform way.

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