Multiplex communications – Special services – Conferencing
Reexamination Certificate
2002-06-20
2004-06-29
Pham, Chi (Department: 2667)
Multiplex communications
Special services
Conferencing
C379S093210, C379S158000, C379S205010, C348S014010, C348S014090
Reexamination Certificate
active
06757260
ABSTRACT:
BACKGROUND OF THE INVENTION
1. Field of the Invention
The present invention generally relates to telecommunications devices and, more particularly, to a method and apparatus for providing ancillary information to a user of a telecommunications device while the user is on hold during a voice teleconference.
2. Background of the Invention
In a typical voice based teleconference, such as a telephone call or a voice conference, one party may put one or more other parties, each using a telecommunications device, on hold. For example, a party to a telephone call may be placed on hold because a second party receives an incoming telephone call (e.g., call waiting) or for some other reason. This results in a period of silence during which no information is sent or received by the party on hold. This period of silence can often be long and results in wasted time for the party that has been placed on hold.
Accordingly, it would be desirable and advantageous to have a method and apparatus for providing ancillary information to a user of a telecommunications device while the user is on hold during a voice teleconference.
SUMMARY OF THE INVENTION
A method and apparatus for providing ancillary information to a user of a telecommunications device while the user is on hold during a voice teleconference.
REFERENCES:
patent: 5875231 (1999-02-01), Farfan et al.
patent: 5990933 (1999-11-01), Ozone et al.
patent: 6141328 (2000-10-01), Nabkel et al.
patent: 6219415 (2001-04-01), Deutsch et al.
patent: 2001/0040621 (2001-11-01), Gerszberg et al.
“Understanding Telecommunications” Article found at http://www.ericsson.com/about/telecom/part-b/b-6-2.shtml Jun. 14, 2002.
U.S. Robotics Internet Call Notification User Guide Article found at http://www.usr.com/support/s-modem/s-modem-docs/ICN/icnuserguideindex.htm Jun. 14, 2002.
Fogelson Joel M.
Kurdyla Ronald H.
Pham Chi
Qureshi Afsar M.
Thomson Licensing S.A.
LandOfFree
Ancillary information transmission while user is on hold... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Ancillary information transmission while user is on hold..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Ancillary information transmission while user is on hold... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3353124