History sensitive help control method and system

Details History sensitive help control method and system History sensitive help control method and system

1990-02-15

1996-01-16

Downs, Robert W.

Railway wheels and axles

Axle

Mine car

295 68, 295 50, G06F 1520

Patent

active

054855446

ABSTRACT:
A system which comprises a message data base for storing help messages, a history buffer for storing the past statuses of an interactive processing system, an inference engine for determining a help message to be outputted, and a rule data base for storing the rules for determining a help message by said inference engine, determines an output help message on the basis of at least the past status history using said inference engine, furthermore outputs a help message by a user's command, selects a message data base to be used by the system at that time from a plurality of message data bases, or selects a rule data base to be used by the system at that time from a plurality of said rule data bases

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patent: 5239617 (1993-08-01), Gardner et al.
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Winston & Horn, LISP, p. 269 1984.
Parsaye & Chignell, Expert Systems for Experts, p. 393, 1988.
Erlandsen et al., "Intelligent Help Systems", Information and Software Technology, v. 29 N. 3 Apr. 1987 pp. 115-121.
Frakes et al., "Using Expert-System Components to Add Intelligent Help and Guidance to Software Tools", Information and Software Technology, v. 31 N. 7 Sep. 1989 pp. 366-370.
Prager et al, "Reason: An Intelligent User Assistant for Interactive Environments", IBM Systems Journal, v. 29 N. 1 Jan. 1990 pp. 141-164.
J. Marshall et al., "The Intelligent Help System: Linking a User to System Knowledge", Proc. IEEE Int'l. Professional Comm. Conf., (Oct. 1986), pp. 81-86.
M. Stehouwer and J. Bruggen, "Performing Interpretation in an Intelligent Help System", Proc. 6th Annual ESPRIT Conf., Nov. 27-Dec. 1, 1989), pp. 248-257.
J. Silber, "PAL: An Intelligent Help System", Proc. 3rd Int'l Conf. on Indus. & Engin. Appl. of Artificial Intelligence & Expert Systems, (Jul. 1990), pp. 882-889.

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