Electrical computers and digital processing systems: multicomput – Remote data accessing
Reexamination Certificate
1998-09-24
2003-10-07
Luu, Le Hien (Department: 2756)
Electrical computers and digital processing systems: multicomput
Remote data accessing
C709S219000, C709S229000
Reexamination Certificate
active
06631402
ABSTRACT:
FIELD OF THE INVENTION
The present invention relates generally to information delivery systems and, particularly, to a novel, WWW/Internet-based, reporting service for customers requesting information located at remote back-end intranet servers of telecommunications service entities.
BACKGROUND OF THE INVENTION
Major telecommunications service entities, e.g., MCI, AT&T, and Sprint, presently provide for the presentation and dissemination of customer account and network management information to their customers predominantly through a Windows-based graphical user interface resident on their computer workstation. Typically, service entity customers are enabled to directly dial-up, e.g., via a modem, or, alternately, via dedicated communication lines, e.g., ISDN, T-1, etc., to the entity's application and database servers, and initiate the generation of reports of their requested account information through the reporting GUI. The report requests initiated by the customer are processed by the entity's application server, which retrieves the requested customer information from one or more databases, processes and formats the information for downloading to the client's reporting GUI.
It is the case that the telecommunications service providers provide many different services, and many of the associated service applications have been developed independently over time, and, operate on many different operating platforms. For instance, MCI's Service View platform (“MSV”) provides for the generation of Toll-free Network Management data, priced call detail or “Perspective” data for usage analysis and trending, and unpriced call detail or real-time “TrafficView” data each of which requires a different reporting mechanism due to the nature of the data being presented. For example, much of the customers “Perspective” data is provided in a CD-ROM media and shipped to the customer, usually on a monthly basis, and requires extensive client-side processing to utilize the data. This cuts down on computing resources as the customer requires a dedicated application and GUI to process this type of data. Moreover, such reporting systems typically do not provide any report customization or presentation options for the customer, and any reporting customization is provided by an application specific program running on the client workstation. Furthermore, such systems do not readily provide for the scheduling of periodic or ad hoc “one-shot” reports.
It would be highly desirable to provide an Intranet/Internet/Web-based reporting system that provides a common GUI enabling both report requesting, customizing and viewing of various types of data from different server applications.
Furthermore, it would be desirable to provide an Intranet/Internet/Web-based reporting system including a report manager and requesting tool that manages the generation and presentation of specific reports that are available to customers, and enables specific report customization and scheduling options.
It would also be highly desirable to provide a Intranet/Internet/Web-based reporting system infrastructure capable of providing for the secure initiation, acquisition and presentation of customer reports to customers from any computer workstation running a browser located anywhere in the world.
SUMMARY OF THE INVENTION
The present invention is directed to a novel Intranet/Internet/Web-based reporting system that provides a common GUI enabling the requesting, customizing, scheduling and viewing of various types of reports generated by different server applications and/or application platforms. More specifically, the present invention includes an Intranet/Internet/Web-based reporting system infrastructure employing report manager and report scheduler server components, and report requester and viewer client components enabling customers to define various reports relating to their telecommunications network usage, in addition to managing the generation and presentation of specific reports. This infrastructure employs novel authentication and security features providing for the secure acquisition and compilation of customer reporting data, configuration and generation of reports, and presentation of reports on the customers workstation via a standard web browser. Further employed is an integrated proxy interface that reformats specific browser-based commands and communicates them to one or more corporate back-end fulfilling servers comprising a legacy system infrastructure to provide various data reports for customers.
REFERENCES:
patent: 4160129 (1979-07-01), Peyser et al.
patent: 4345315 (1982-08-01), Cadotte et al.
patent: 4817050 (1989-03-01), Komatsu et al.
patent: 4823373 (1989-04-01), Takahashi et al.
patent: 4893248 (1990-01-01), Pitts et al.
patent: 4972504 (1990-11-01), Daniel, Jr. et al.
patent: 5041972 (1991-08-01), Frost
patent: 5075771 (1991-12-01), Hashimoto
patent: 5131020 (1992-07-01), Liebesny et al.
patent: 5136707 (1992-08-01), Block et al.
patent: 5223699 (1993-06-01), Flynn et al.
patent: 5228076 (1993-07-01), Hopner et al.
patent: 5245533 (1993-09-01), Marshall
patent: 5262760 (1993-11-01), Iwamura et al.
patent: 5285494 (1994-02-01), Sprecher et al.
patent: 5287270 (1994-02-01), Hardy et al.
patent: 5313598 (1994-05-01), Yamakawa
patent: 5315093 (1994-05-01), Stewart
patent: 5325290 (1994-06-01), Cauffman et al.
patent: 5327486 (1994-07-01), Wolff et al.
patent: 5361259 (1994-11-01), Hunt et al.
patent: 5369571 (1994-11-01), Metts
patent: 5452446 (1995-09-01), Johnson
patent: 5475836 (1995-12-01), Harris et al.
patent: 5481542 (1996-01-01), Logston et al.
patent: 5483596 (1996-01-01), Rosenow et al.
patent: 5490060 (1996-02-01), Malec et al.
patent: 5491779 (1996-02-01), Bezjian
patent: 5506893 (1996-04-01), Buscher et al.
patent: 5526257 (1996-06-01), Lerner
patent: 5530744 (1996-06-01), Charalambous et al.
patent: 5533108 (1996-07-01), Harris et al.
patent: 5537611 (1996-07-01), Rajagopal et al.
patent: 5539734 (1996-07-01), Burwell et al.
patent: 5548726 (1996-08-01), Pettus
patent: 5551025 (1996-08-01), O'Reilly et al.
patent: 5555290 (1996-09-01), McLeod et al.
patent: 5563805 (1996-10-01), Arbuckle et al.
patent: 5566351 (1996-10-01), Crittenden et al.
patent: 5586260 (1996-12-01), Hu
patent: 5602918 (1997-02-01), Chen et al.
patent: 5610915 (1997-03-01), Elliott et al.
patent: 5621727 (1997-04-01), Vaudreuil
patent: 5623601 (1997-04-01), Vu
patent: 5630066 (1997-05-01), Gosling
patent: 5649182 (1997-07-01), Reitz
patent: 5650994 (1997-07-01), Daley
patent: 5659601 (1997-08-01), Cheslog
patent: 5666481 (1997-09-01), Lewis
patent: 5671354 (1997-09-01), Ito et al.
patent: 5689645 (1997-11-01), Schettler et al.
patent: 5692030 (1997-11-01), Teglovic et al.
patent: 5692181 (1997-11-01), Anand et al.
patent: 5694546 (1997-12-01), Reisman
patent: 5696906 (1997-12-01), Peters et al.
patent: 5699403 (1997-12-01), Ronnen
patent: 5699528 (1997-12-01), Hogan
patent: 5706502 (1998-01-01), Foley et al.
patent: 5708780 (1998-01-01), Levergood et al.
patent: 5710882 (1998-01-01), Svennevik et al.
patent: 5721908 (1998-02-01), Lagarde et al.
patent: 5721913 (1998-02-01), Ackroff et al.
patent: 5727129 (1998-03-01), Barrett et al.
patent: 5734709 (1998-03-01), DeWitt et al.
patent: 5734831 (1998-03-01), Sanders
patent: 5742762 (1998-04-01), Scholl et al.
patent: 5742763 (1998-04-01), Jones
patent: 5742768 (1998-04-01), Gennaro et al.
patent: 5742905 (1998-04-01), Pepe et al.
patent: 5745754 (1998-04-01), Lagarde et al.
patent: 5754830 (1998-05-01), Butts et al.
patent: 5757900 (1998-05-01), Nagel et al.
patent: 5764756 (1998-06-01), Onweller
patent: 5768501 (1998-06-01), Lewis
patent: 5774660 (1998-06-01), Brendel et al.
patent: 5778178 (1998-07-01), Arunachalam
patent: 5778377 (1998-07-01), Marlin et al.
patent: 5781550 (1998-07-01), Templin et al.
patent: 5781632 (1998-07-01), Odom
patent: 5787160 (1998-07-01), Chaney et al.
patent: 5787412 (1998-07-01), Bosch et al.
patent: 5790780 (1998-08-01), Brichta et al.
patent: 5790789 (1998-08-01), Suarez
patent: 5790797 (1998-08-01), Shimada et al.
Devine Carol Y.
Dollar Tammy E.
Munguia Wayne J.
Schwarz Edward
Luu Le Hien
Willett Stephan
WorldCom, Inc.
LandOfFree
Integrated proxy interface for web based report requester... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Integrated proxy interface for web based report requester..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Integrated proxy interface for web based report requester... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3154165