Method for detecting and reporting failures in EPL systems

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371 681, 39518509, 39518319, G06F 1100

Patent

active

056639635

ABSTRACT:
A method for handling failures in an electronic price label (EPL) system which automatically diagnoses failures, and which may additionally automatically contact a support organization. The method includes the steps of transmitting a status request to a communications base station (CBS) and to an EPL by a computer, receiving a status reply from the CBS and the EPL by the computer, comparing the status message to fault data within a fault data file stored within a storage medium by the computer, and determining from the comparison whether a fault in the system has occurred.

REFERENCES:
patent: 4878049 (1989-10-01), Ochiai et al.
patent: 5099480 (1992-03-01), Murata
patent: 5331642 (1994-07-01), Valley et al.
patent: 5513185 (1996-04-01), Schmidt

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