System for remote control of an automated call system

Details System for remote control of an automated call system System for remote control of an automated call system

2008-06-10

2008-06-10

Gauthier, Gerald (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Dynamic audio signal recording or reproduction

C379S265020, C370S352000, C709S224000

Reexamination Certificate

active

07386102

ABSTRACT:
A system for automatically generating and controlling a plurality of outgoing telephone calls from a first physical location, includes displaying, in a second physical location that is physically remote from the first location, data regarding telephone calls handled by an automated outbound call system. A second location, a manually input specification regarding the telephone calls handled by the outbound call system, is accepted. The operation of the outbound call system is then varied at the first location based upon the input specification accepted at the second location to control the outgoing telephone calls.

REFERENCES:
patent: 6711254 (2004-03-01), Sato et al.
patent: 6763104 (2004-07-01), Judkins et al.
patent: 6772188 (2004-08-01), Cloutier
patent: 6973057 (2005-12-01), Forslow
patent: 7085257 (2006-08-01), Karves et al.
patent: 2005/0190908 (2005-09-01), Haug et al.

Affiliated with

Also associated with

Rating

System for remote control of an automated call system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with System for remote control of an automated call system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and System for remote control of an automated call system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-2802470