Method and apparatus for performing an automated collect call

Telephonic communications – With usage measurement – Call charge metering or monitoring

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379144, H04M 1702

Patent

active

050938584

ABSTRACT:
A telephone system and method of operation are disclosed which use a microprocessor control system (10), a speech generator (34) and speech memory (46) to automatically place collect calls without the need of a live operator. The telephone uses the microprocessor control system (10) and a speech record/playback generator (44) to receive a destination number and a recorded name from a user. The telephone uses the speech generator (34) to play audio messages to prompt the user throughout the process. The phone informs a called party of the identity of the user and receives responses from the called party through a DTMF receiver (52). A communication path is established through a telephone line interface (38) if the phone receives a response indicating the called party accepts the charges for the collect call. The microprocessor control system (10) generates a billing record for the call which is stored in a call record memory (11). The billing record can later be retrieved to facilitate billing the call.

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Exhibits A-N, Various materials compiled by Applicants.
Operator Services Systems Generic Requirements (055GR), vol. 3, "Feature Specific Documents", Technical Reference TSY-000271, Calling Card Service, Bell Communications Research, Rev. 3, 3-88.
Operator Services Systems Generic Requirements (055GR), vol. 3, "Feature Specific Documents", TSY-000271, Collect Billing, Bell Communications Research, Rev. 3, Mar. '88.

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