Methods, systems, and computer-readable media for measuring...

Details Methods, systems, and computer-readable media for measuring... Methods, systems, and computer-readable media for measuring...

2011-03-01

2011-03-01

Pham, Tuan A (Department: 2618)

Telecommunications

Transmitter and receiver at separate stations

Having measuring, testing, or monitoring of system or part

C455S404200, C455S405000, C455S440000, C455S456100

Reexamination Certificate

active

07899403

ABSTRACT:
Methods, systems and computer-readable media are provided for measuring service quality of wireless communications systems, including automatically detecting, reporting and assessing problems in wireless communications systems. The location measurement capability of a wireless terminal is leveraged to note the position of the wireless terminal when measuring service quality and when service problems are encountered. Descriptive information associated with a service quality is collected and stored and subsequently transmitted to a central processor at a later time along with location information. This information enables service quality maps to be constructed and continuously updated without negatively impacting a wireless communications system. A user of a wireless terminal may be provided the opportunity to provide feedback that is subsequently transmitted to the central processor and used in analyzing and rectifying problems.

REFERENCES:
patent: 2003/0236087 (2003-12-01), Stenton
patent: 2004/0176040 (2004-09-01), Thornton et al.

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