Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring
Reexamination Certificate
1999-04-16
2001-08-14
Sheikh, Ayaz (Department: 2155)
Electrical computers and digital processing systems: multicomput
Computer network managing
Computer network monitoring
C709S223000, C709S217000
Reexamination Certificate
active
06275855
ABSTRACT:
REFERENCE TO MICROFICHE APPENDIX
This application is not referenced in any microfiche appendix.
TECHNICAL FIELD OF THE INVENTION
The present invention is directed to an improved system, method and article of manufacture for identifying, analyzing and responding to computerized alert system messages. More particularly, the present invention is directed to an improved system, method and article of manufacture to allow for the identification and determination of alert event precipitation factors, remedial course(s) of action and the immediate assumption of console level authority of those systems generating such messages to facilitate real-time problem resolution.
BACKGROUND OF THE INVENTION
Computerized alert systems are well known throughout the information technology sector and are used to monitor a multiplicity of diverse hardware and software platform components. Examples of such component monitoring include, environmental controls, home alarm systems, mainframe computer access authorization(s), database access restrictions, application program functionality and critical operating system modules.
Typically, alert systems are operating system, or platform, specific and vary with respect to information presentation format. Consequently, an operator responsible for monitoring diverse alert applications would have to be familiar with the alert message formatting presentations of each system. This is a challenge addressed and greatly simplified by the instant invention.
Lack of message presentation consistency pales, however, when compared to a far more pronounced deficiency inherent in today's computerized alert system applications. That is, applications represented by the present art, at best, simply notify the operator that a “monitored event” has occurred. Consequently, today's art proves woefully inadequate in providing adequate information to determine “why” an event has occurred, and even more importantly, lacks provision to immediately execute input entries to remedy a monitored and reported event. These are two deficiencies noted and addressed by the instant invention.
Stated succinctly, a computerized alert system should advise a system operator when a monitored event has occurred, provide a vehicle to analyze information relevant to the occurrence of that event, and lastly, allow the operator to initiate remedial actions to minimize likelihood of adverse impact attendant to the monitored event. Today's systems only address the first of these three requirements. The present invention, in a comprehensive manner, addresses all three.
BRIEF SUMMARY OF THE INVENTION
The present invention provides an improved system, method and article of manufacture for facilitating computerized alert system information awareness, information presentation consistency and real-time, remedial intervention services.
A transmitting, or monitored system central processing unit (the term “central processing unit” hereafter alternatively referred to as “CPU”) communicates alert related information to a second CPU. The second, or monitoring system CPU, validates such alert information, apprises the operator of status modification with respect to monitored objects, provides for historical, or precipitating event analysis and facilitates the input of remedial entries by connecting to the monitored system as an operator console with input command authority.
An object of the present invention is to provide standardized or uniform presentation of information relating to change(s) in the status of a monitored object, irrespective of the alert system or computer platform from which the status change is reported. The invention satisfies this objective by displaying an icon representing the monitored object on a video display, otherwise referred to as a computer monitor. A change in object status warranting a system operator's attention is accommodated via a change in icon color. As an example, the color green would reflect the normal or routine operating state of a monitored object. Changing the icon's color to red would indicate that immediate attention is required.
Another objective of the instant invention is to provide sufficient information to identify the cause of the monitored object event, or a corrective action to be employed whenever such an event occurs. As will be disclosed in detail, this objective is met by the invention's emulation of a transmitting or monitored system console. Such emulation provides an option for the operator to query externally maintained history logs, scroll monitored system console screens or execute previously supplied or self determined, scripted, manual or otherwise directed corrective action(s).
Though limited function console management, emulation and historical data analysis techniques are known to those skilled in the art, the instant invention relies upon and employs advanced technology to address and satisfy its console management emulation and data analysis requirements. For example, such advanced technology is represented and disclosed in U.S. Pat. No. 5,689,637, entitled “Console Simulator, Multi-Console Management System and Console Management Distribution System”, issued to Applicant, Nov. 18, 1997, and Applicant's application Ser. No. 08/942,993, filed Oct. 2, 1997 and entitled “Emulation and Emulated Screen History”. Both U.S. Pat. No. 5,689,637 and Applicant's application No. 08/942,993 are hereby cited and incorporated within the instant application by reference for purposes of providing a full, detailed and enabling disclosure.
It is yet another objective of the instant invention to allow a system operator to directly input system entries into the monitored system CPU and to remedy those events precipitating the object alert. This objective is also addressed and satisfied by allowing the Improved Alert Monitoring System (the term “Improved Alert Monitoring System” hereafter alternatively referred to as “IAMS”) to assume console command authority of the monitored system and emulate a transmitting or monitored system console.
Consequently, given the deficiencies of the present art, what is needed is a system, method and article of manufacture to advise a system operator when a monitored alert object event has occurred, provide a vehicle to analyze information relevant to the occurrence of that event, and lastly, allow for the immediate execution of remedial actions to minimize adverse consequence potential associated with the event. Today's systems, at best, address only the first of these three requirements. The present invention, in a comprehensive and integrated manner, addresses and resolves all three requirements.
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Head Johnson & Kachigian
Sheikh Ayaz
Tran Philip B.
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