Tour/schedule generation for a force management system

Details Tour/schedule generation for a force management system Tour/schedule generation for a force management system

1993-07-26

1994-06-28

Envall, Jr., Roy N.

Boots, shoes, and leggings

364406, G06F 1522

Patent

active

053252926

ABSTRACT:
A method for planning, scheduling and managing personnel in an environment in which there is a varying workload by time of day and by day of week to be staffed with a team having a variable number of servers. The method defines one or more tour templates, each describing a bounded work shift having work rules and operating constraints. Per-server preferences for particular kinds of work schedules within the limits imposed by the tour templates are also defined, as are various selection policy rules for determining which servers work when the number of servers exceeds the demand therefor. After generating a forecast of an event load expected to occur during a forecast time period and a number of servers required to service the expected event load during the forecast time period, the method correlates the tour templates with the forecast to generate a set of optimal tours, each tour defining a daily work schedule for the forecast time period for a theoretical server. Then, the individual servers are automatically scheduled to the generated tours according to the preferences and the selection policy rules.

REFERENCES:
patent: 4510351 (1985-04-01), Costello et al.
patent: 4700295 (1987-10-01), Katsof et al.
patent: 5053970 (1991-10-01), Kurihara et al.
patent: 5111391 (1992-05-01), Fields et al.
InfoWorld, vol. 9, No. 42, Oct. 19, 1987, Software Review Craig Management, "Schedule Maker" p. 71.
PC Week, vol. 4, No. 2, Jan. 12, 1988, DeJean David, "Who Works When: Schedule Program Juggles Work-Shift Variables", pp. 80-81.
InfoWorld, vol. 10, No. 11, Mar. 11, 1988, Price Sally, "Who Works When: Short Looks", p. 48.
PC Magazine, vol. 8, No. 9, May 16, 1989, "Working Hours: $99.95 Staff Scheduler with Smarts Covers Your Tas", Hung, Brooks, p. 54.
JP 03-102,496 (Nakada et al.) Apr. 26, 1991.

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