Management issue recognition and resolution knowledge processor

Details Management issue recognition and resolution knowledge processor Management issue recognition and resolution knowledge processor

1991-06-26

1993-08-31

Fleming, Michael R.

395 76, G06F 1518

Patent

active

052416216

ABSTRACT:
A knowledge processing system and a method for operating same for interacting with a user of the system. The system includes a user interface for prompting the user to enter information and for receiving entered information from the user. The user interface is coupled during use to a knowledge model processor (10) that includes a Dialogue Control Interpreter (16) that provides structured messages to a user so as to elicit responses from the user concerning Imperatives of the user, Situations of the user, Knowledge known to the user, and Executive Agents known to the user. This information is stored in a User Awarenesses database (18). The Dialogue Control Interpreter operates in accordance with predetermined dialoguing Imperatives (20) to elicit, record, and access user responses in sequences that guide and motivate the user to follow predetermined sequences of thought, based on the recorded User Awarenesses database of Imperatives, Situations, Knowledge, and Executive Agents. The system further includes dialoguing knowledge templates (22) which are designed to enable the user to make an appropriate response to inquiries by the system so as to motivate and guide the user along predetermined sequences of thought.

REFERENCES:
patent: 4688195 (1987-08-01), Thompson et al.
Begeman et al., "The Right Tool for the Job", Byte, Oct. 1988, 255-266.
Gathmann et al., "Towards a Manageable Solution to the Iterative Development of Embedded Knowledge-Based Systems", IEEE Conf. on Managing Expert System Programs and Projects, Sep. 1990, 41-50.
Carberry, S., "Incorporating Default Inferences into Plan Recognition" Proceedings Eighth National Conf. on Artificial Intelligence, Jul. 1990, 471-478.
Lemke et al., "A Cooperative Problem Solving System for User Interface Design", Proceedings Eighth National Conf. on Artificial Intelligence, Jul. 1990, 479-484.

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