Telephone answering overflow to electronic mail

Details Telephone answering overflow to electronic mail Telephone answering overflow to electronic mail

1993-12-22

1998-03-24

Matar, Ahmad F.

Telephonic communications

Audio message storage, retrieval, or synthesis

379 89, 379 9324, H04M 165

Patent

active

057321264

ABSTRACT:
A method and apparatus are provided for the overflow routing of incoming telephone messages to an electronic mail inbasket. In one embodiment, the invention queries the capacity of a telephone answering system to store an audio message from an incoming telephone call for later play. Upon determining that the telephone answering system lacks the capacity to store the audio message, the invention converts the caller's audio message to text and routes the text to an electronic mail inbasket, preferably the inbasket of the intended recipient of the call.

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