Assessment methods and apparatus for an organizational process o

Details Assessment methods and apparatus for an organizational process o Assessment methods and apparatus for an organizational process o

1994-12-08

1998-04-07

Hafiz, Tariq R.

395 50, 395 51, G06F 1518

Patent

active

057374945

ABSTRACT:
Method and apparatus for computer-aided assessment of organizational process or system. Method and apparatus are adapted to display computer displayed questions to an assessor, who then inputs numerical inputs relative to the assessor's perception of the process or system. Filtering techniques inhibit entry of unsupported numerical inputs which may be untrue and/or exaggerated. Sequential questions used in combination provide more accurate assessment of the system or process, thereby enabling focused audits and/or inspections.

REFERENCES:
patent: 4905163 (1990-02-01), Garber et al.
patent: 5211564 (1993-05-01), Martinez et al.
American Society for Quality Control, "Malcomb Baldridge National Quality Award," 1993 Award Criteria, Booklet Item No. T997 (42 pages).
Mark R. Edwards, Ph.D., "Insight Profiles User's Guide," 1990, Teams Booklet (55 pages).
International Search Report on International Application No. PCT/US95/15930 mailed Mar. 5, 1996.

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