Method for detecting and reporting failures in EPL systems

Communications: electrical – Condition responsive indicating system – Specific condition

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36447813, 340550, 340541, 340544, 264 401, G08B 2100

Patent

active

057541060

ABSTRACT:
A method for handling failures in an electronic price label (EPL) system which automatically diagnoses failures, and which may additionally automatically contact a support organization. The method includes the steps of transmitting a status request to a communications base station (CBS) and to an EPL by a computer, receiving a status reply from the CBS and the EPL by the computer, comparing the status message to fault data within a fault data file stored within a storage medium by the computer, and determining from the comparison whether a fault in the system has occurred.

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