Communications system for establishing a communication channel o

Details Communications system for establishing a communication channel o Communications system for establishing a communication channel o

1997-02-19

1999-09-07

Hong, Harry S.

Telephonic communications

Special services

Reserved call

379211, 379201, 379212, 379 8815, 455426, 455445, H04M 342, H04M 164, H04B 1302

Patent

active

059498668

ABSTRACT:
A communications system is provided having first storage means for storing a role identifier identifying a functional role, the names of one or more people able to fulfill such a functional role, and a contact number for each person, input means for accepting a request in the form of a role identifier for communication with a person fulfilling a given role, second storage means for storing a set of instructions for each role identifier, and processing means for accepting a role identifier, accessing such first and second storage means, and establishing a communications channel with a person able to fulfill the functional role associated with the role identifier, via said current contact number in accordance with said set of instructions. The present invention thus provides an efficient role based communications system, which ensures communication with an individual who, at the present time, is fulfilling a certain role.

REFERENCES:
patent: 5329578 (1994-07-01), Brennan et al.
patent: 5465082 (1995-11-01), Chaco
patent: 5754636 (1998-05-01), Bayless et al.
C.J. Boltjes, "Facilities for Users of SOPHO-SET Feature Phones", Philips Telecommunications Review, vol. 48, No. 1, pp. 20-27.
Siemens Product Data--HICOM 600 System, 1988, pp. 18-19.
Abstract for Japanese Patent No. A 63131763 to Kojo for "Absence Transferring and Registering System", published Mar. 6, 1988.
Abstract for Japanese Patent No. A 61009069 to Yasuo for Subscriber Selection Service Control System:, published Jan. 16, 1988.

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