Monitoring method and monitoring system for automatic transactio

Details Monitoring method and monitoring system for automatic transactio Monitoring method and monitoring system for automatic transactio

1997-09-15

1999-11-09

Weinhardt, Robert A.

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Including point of sale terminal or electronic cash register

705 7, 902 38, 36447914, 235379, G06F 1760

Patent

active

059831979

ABSTRACT:
Failure information and cash reserve information for each automatic transaction machine 5 are collected at a monitoring center 5. In a dispatch condition table, criteria for making decisions such as a dispatch standby being required when a specific number of automatic transaction machines are not operating at a given point in time are displayed. A dispatch decision making portion references the dispatch condition table to display the necessity for a dispatch, the necessity for a dispatch standby and the like on the display. Since the decision making criteria in regard to whether or not a service person should be placed on standby for dispatch or whether or not a request for dispatch should be issued are clearly defined in correspondence to the number of operating machines and the state of the cash reserve, suitable measures can be taken in correspondence to the state of each automatic transaction machine, thereby reducing the responsibility of the operator at the monitoring center.

REFERENCES:
patent: 5010238 (1991-04-01), Kadano et al.
patent: 5091713 (1992-02-01), Horne et al.

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