4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Timothy M. Leonard

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Generalized customer profile editor for call center services

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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System and method for distributing data collected from call...

Multiplex communications – Pathfinding or routing – Combined circuit switching and packet switching
Reexamination Certificate

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Profile ID: LFUS-PAI-P-1516056

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