4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Mark Michelson

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Adaptive transaction guidance

Telephonic communications – Centralized switching system – Call distribution to operator
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Customer touch-point scoring system

Telephonic communications – Centralized switching system – Call distribution to operator
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Transaction outcome state mapping

Telephonic communications – Centralized switching system – Call distribution to operator
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Profile ID: LFUS-PAI-P-2427859

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