4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Darryl J. Maxwell

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Integrated work management engine for customer care in a...

Telephonic communications – Centralized switching system
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Intelligent inbound/outbound communications blending

Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network access regulating
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System for automatically assigning skill levels to multiple...

Telephonic communications – Centralized switching system – Call distribution to operator
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System for integrating agent database access skills in call...

Telephonic communications – Centralized switching system – Call distribution to operator
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Workflow-scheduling optimization driven by target completion...

Data processing: generic control systems or specific application – Specific application – apparatus or process – Product assembly or manufacturing
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Profile ID: LFUS-PAI-P-2459176

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