4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Bo Stenlund

Inventor

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Skills-based automatic call distribution system

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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System and method for providing multiple queue redundancy in...

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate

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Profile ID: LFUS-PAI-P-1926131

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